Reviews
I have not received this order
Hey Jena! So sorry to hear the package was lost in transit. We've followed-up with you via email and issued a full refund. Please don't hesitate to reach out if you need anything else!
Great experience Shopping. Very helpful and friendly company.
I was contacted to be thanked for buying from them: that’s never happened before and it meant a lot to me. Thank you:)
Placed item over 8 days ago and the item still has not shipped. Customer service replied stating they were hoping to get the item shipped. Still no shipping ot word on when it will. Just a we’re not ignoring you email.
Hi Melanie, we're really sorry for the delay and the frustration caused. We have been responding to your emails. Can you please confirm you've received them? We're currently working through some delays and will have your order shipped ASAP!
Order placed on June 12th. Order still has not shipped. I have emailed, dm'd and commented with no reply.
Hey Melanie! Thanks for reaching out. We have responded to your messages, but I believe they went to your spam folder. Can you please confirm you received them? We're not ignoring you!
Excellent! Perfect fit! Lots of compliments.
Poor quality
Hey Sam!
Replying here as well. Really sorry to hear you were dissatified with the product. We're always working to improve our products and strive for excellent customer service. If you haven't already, please reach out to hello@texaseclipseoutfitters.com or submit a return request via our website at https://texaseclipseoutfitters.com/pages/returns-exchanges.
Got their roadrunner button up, was pretty excited about it, when I got it I got a closer look one of the roadrunner’s had four legs and now that’s all I can see.
The size is a bit ill-fitting (too large) but that’s a secondary issue. I know sizing can vary and buying online for size is challenging.
Hey! Sorry to hear the shirt wasn't to expectation! We strive to produce the highest quality products, but totally understand everyone has difference preferences.
And yep, some of our designs leverage AI (for example, the Cactus Aloha: Prickly Pear Blossom pattern utilized a Midjourney model in the initial creation phase) and many have various AI edits or enhancements to improve our post-processing efforts. We try to incorporate all forms into our designs - AI, hand-drawn, and digital elements. We also like to incorporate a variety of Americana folk art into our patterns (similar to the whiptail lizard you pointed out).
Regardless, we'd be happy to issue a refund if you're dissatisfied. Just start a return via our website at https://texaseclipseoutfitters.com/pages/returns-exchanges and we'll get it sorted out!
Disappointed in the quality big time. Cheapest feeling $68 shirt ever. And very slow shipping.
Hey Blake!
Again, we're sorry to hear the experience was below expectations. We take great care in providing quality products and customer service. If you're unhappy with your purchase, please either fill out a return request or send us an email at hello@texaseclipseoutfitters.com.
I love unique things you can’t find everywhere then add the amazing quality and designs you can’t beat them!!!
Whoever is writing the monthly “newsletter” needs an award! Super artistic - draws me in and keeps me coming back for more. I’m not sure why, but makes me want to support the business even more.
Shopping experience was great, my order was delivered quickly.
These guys are awesome. I ordered a small dress, and it draped around all the wrong spots. Exchanged for an XS like a breeze. Well made, comfortable clothing, thank you!
My only complaint was that the string bottoms were too big, I ordered my normal size medium. I am 5'9, 130lbs athletic build. Texas Eclipse was very responsive and attentive to my concern and sent me out a small string bottom. THANK YOU Total Eclipse! I just want to re-iterate the pattern, stitching, color, quality, product, and material are top notch.
The pattern is amazing/colorful, the quality of the material and stitching is great. I love the suit. The bottoms are way too big. I always wear a large bikini top and medium bottoms. The top fits true to size. The bottoms are way too big. In particular the back end. Because its too big the back waist sits very high on up my waist, more than I would like. Since I already cut the tag out, I am stuck with them. I am considering ordering a small bottom just so I can wear the suit. And/or buy another great pattern just small bottoms. My recommendation is to size down on the string bikini bottoms.
Hey Christina!
Thank you for the kind review! We'd love to make things right and get you sorted out with a better-fitting bottom piece. Please reach out to hello@texaseclipseoutfitters.com!
Easy and received all my bathing suits in time for vacay and not to mention I had a bottom I didn’t like and it was easy to return.
I ordered a shirt in XXL that ended up being way too big for me. I emailed them, got a response from a real human within a just a few hours, and promptly received the same shirt in XL - just in time for my cruise. The exchange process was easy, and they were super friendly.
They had such a quick response with my exchange! It was my first purchase and I will definitely be ordering more because of this great experience!
A bit longer than usual lag between ore replacement and product received
Great shirts, they fit amazing, with beautiful designs. Can't wait to get more!